Privacy Policy for Jaspen

Introduction

Jaspen ("Jaspen," "we," "our," or "us") provides strategy scoring, scenario planning, and execution workflow tools. This Privacy Policy explains how we collect, use, and protect information when you use Jaspen.

By using Jaspen, you agree to this Privacy Policy.

Information We Collect

Account Information

• Name, email address, and authentication details
• Subscription and billing plan metadata

Workspace Data

• Project descriptions, chat inputs, scorecards, scenarios, and readiness data
• Uploaded files, notes, and model outputs associated with your workspace

Usage and Technical Data

• Device/browser metadata, timestamps, request logs, and error diagnostics
• Feature usage needed for reliability, security, and product improvement

How We Use Information

• Provide and improve strategy scoring, readiness, and execution features
• Authenticate users and secure accounts
• Operate subscriptions, billing, and support workflows
• Detect abuse, enforce terms, and comply with legal obligations

Billing and Third-Party Services

We use trusted service providers for critical functionality. For example, billing and subscription payments may be processed by Stripe. We only share data necessary for those services to operate.

Advertising and Cookies

Jaspen displays ads served by Google, including through Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this and other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to Jaspen and/or other sites on the internet.

You may opt out of personalized advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors’ use of cookies for personalized advertising at aboutads.info. For visitors in the EEA, the UK, and Switzerland, we request consent for personalized advertising and cookies before they are used.

For more information on how Google uses data when you use our site, see Google’s Privacy & Terms.

Data Retention

We retain workspace and account data for as long as needed to provide the service, meet legal obligations, resolve disputes, and enforce agreements.

Your Choices

• You can update account information in your profile and workspace settings
• You can request support for data access or deletion
• You can stop using the service at any time

Security

We use reasonable administrative, technical, and organizational safeguards to protect data. No method of transmission or storage is completely secure, but we continuously improve controls and monitoring.

Changes to This Policy

We may update this Privacy Policy periodically. Material updates will be reflected by the "Last Updated" date and, when appropriate, additional notice.

Contact Information

If you have privacy questions, contact us: