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Terms of Service for Jaspen

Effective Date: September 15, 2025
Last Updated: March 9, 2026

Agreement to Terms

These Terms of Service ("Terms") are a legal agreement between you and Jaspen ("Jaspen," "we," "our," or "us") for your use of Jaspen websites, applications, and related services.

By accessing or using Jaspen, you agree to these Terms.

Description of Service

Jaspen provides strategy scoring, readiness workflows, scenario modeling, and execution planning tools for individuals and organizations.

Accounts and Access

  • You are responsible for account credentials and activity under your account
  • You must provide accurate registration information
  • We may suspend access for misuse, fraud, or security concerns

Billing and Subscriptions

  • Paid plans are billed according to selected pricing and plan terms
  • Billing may be processed by third-party providers such as Stripe
  • You are responsible for applicable taxes and payment method validity
  • Sales-led plans may require signed order forms or separate commercial terms

Acceptable Use

You may not use Jaspen to violate law, abuse systems, attempt unauthorized access, interfere with service operation, or submit malicious content.

Intellectual Property

  • Jaspen software, interfaces, and service content are owned by us or our licensors
  • You receive a limited, non-exclusive, revocable license to use the service
  • You retain rights in your inputs to the extent permitted by law and contract

Service Availability

We aim for reliable availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue features when necessary.

Disclaimers and Limitation of Liability

Termination

You may stop using Jaspen at any time. We may suspend or terminate access for violation of these Terms or for security/legal reasons.

Governing Law

These Terms are governed by the laws of North Carolina, United States, excluding conflict-of-law rules.

Contact Information

If you have questions about these Terms, contact us:

Jaspen
Email: [email protected] (general) or [email protected] (support)
Website: https://jaspen.ai
Address: 4030 Wake Forest Road, STE 349, Raleigh, NC 27609, USA
Phone: +1 (704) 488-5799